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uninstall? Fanaleds

Posted: 05 Jul 2017, 13:15
by rocafella1978
hi, trying to clean UNINSTALL Fanaleds, but can't find anything in windows uninstall, programs??? does FANALEDS have own install in folder? how can i delete/ uninstall cleanly?

Re: uninstall? Fanaleds

Posted: 05 Jul 2017, 20:23
by Bose321
Should be in the folder "C:\Program Files (x86)\FanaLEDs".

Re: uninstall? Fanaleds

Posted: 06 Jul 2017, 11:27
by rocafella1978
tried everything, can't uninstall it and starts automatically...?? :shock: :?:

Re: uninstall? Fanaleds

Posted: 06 Jul 2017, 12:40
by Bose321
You or some other app must have removed the uninstaller then.

Try to install again via the website, and let it uninstall via the installer, or install and then uninstall.

Re: uninstall? Fanaleds

Posted: 09 Jul 2017, 08:25
by rocafella1978
hi Bose321, did that several times now without success, leaves that same structure in there. hmm.... :?: might need to look for third party software to uninstall and clean it up.

Re: uninstall? Fanaleds

Posted: 10 Jul 2017, 13:55
by rocafella1978

Re: uninstall? Fanaleds

Posted: 19 Oct 2017, 15:42
by rocafella1978
here you go. still does it.

Re: uninstall? Fanaleds

Posted: 19 Oct 2017, 17:15
by Bose321
That's what we call a false positive. Is there a way to report that?

Re: uninstall? Fanaleds

Posted: 19 Oct 2017, 20:59
by rocafella1978
have sent them a message and support ticket. see what happens, will keep you posted.

Re: uninstall? Fanaleds

Posted: 19 Oct 2017, 23:01
by rocafella1978
“Thank you for your report. That was indeed a false-positive. We have reversed our determination and the file is now marked as good. Please reboot the computer and run a new scan with Webroot.”